Product support

Help with the tools.

Report a problem, question an assumption, or request accessibility assistance. Messages go directly to Dickson Engineering.

Current product

Engineering Utility Suite 1.0

The public suite includes Quick Convert, Air-side Sensible Heat, Water-side Heat Transfer, Air Changes per Hour, Rectangular Duct Velocity, and Psychrometric State. All six run in the browser without an account.

Common questions

Before you send a note.

The fastest route to a useful answer is a reproducible example.

A result looks wrong. What should I send?

Include the utility name, every input and unit, the displayed result, the result you expected, and the standard, reference, or calculation you compared it with. Screenshots are welcome.

Are these tools approved for construction documents?

No blanket approval is claimed. The utilities are reference tools for preliminary checks. The responsible professional must verify assumptions, criteria, code requirements, manufacturer information, and required precision for the project.

Does the site save calculator inputs?

No. The public calculators run locally in the browser and do not send or save values to Dickson Engineering. Review the privacy notice for details about ordinary web hosting and email contact.

Can I request another calculator?

Yes. Describe the recurring task, who performs it, the inputs and outputs, and how the result is currently checked. Use the product feedback form.

I found an accessibility barrier.

Email jeremy@dicksonengineering.com with the page, device, browser, and the task you could not complete. Dickson Engineering will work to provide the information or function in an accessible form.

Direct support

A real contact, not a ticket maze.

For product, website, privacy, or accessibility support, contact Jeremy Dickson directly by email.